Privacy Policy

Effective Date: January 24, 2019
Last Updated: February 13, 2025

Salon R5 Ltd. Co. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our salon, use our website, or book appointments through third-party services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information from you in various ways, including when you book an appointment, visit our salon, subscribe to communications, or interact with our website. The information we collect includes:

A. Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Billing Address (if applicable)

  • Payment Information (processed securely via third-party payment processors)

  • Date of Birth (optional)

  • Appointment History

B. Non-Personal Information

  • IP Address

  • Browser Type

  • Device Information

  • Interaction Data (e.g., pages visited, time spent on our website)

2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments

  • Process payments securely

  • Send appointment confirmations, reminders, and updates

  • Respond to inquiries and customer support requests

  • Improve salon services and customer experience

  • Conduct marketing and promotional activities (with your consent)

  • Ensure compliance with legal and regulatory requirements

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share information with trusted third-party providers that assist in operating our business, including:

  • Online Booking & Scheduling Providers: To process and manage appointments

  • Payment Processors: To securely handle transactions (e.g., Square, Stripe, PayPal)

  • Marketing & Communication Platforms: To send appointment confirmations, reminders, and promotional offers (e.g., email, SMS services)

  • Analytics & Website Optimization Services: To improve website functionality and user experience

Each third-party service provider is contractually obligated to keep your information confidential and secure and is only allowed to use it for the agreed-upon purposes.

4. Data Security & Retention

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These include:

  • Secure data encryption for online transactions

  • Restricted access to personal information by authorized personnel only

  • Compliance with Payment Card Industry Data Security Standards (PCI-DSS)

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted.

5. Your Privacy Rights

You have the right to:

  • Access your personal information and request a copy

  • Update or correct your information if inaccurate

  • Request deletion of your data (subject to legal obligations)

  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at [Your Contact Email] or visit our salon in person.

6. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to enhance user experience and gather analytics. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website and booking system may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website with the "Last Updated" date. Continued use of our services after updates constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📍 Salon R5 Ltd. Co.
📞 563-200-9134
📧 info@salonR5.com
🌐 www.SalonR5.com